Private Mailboxes FAQ
What is a TLC Private Mailbox?
TLC provides members a private mailbox to receive mail at our downtown building. Your TLC mailing address will be 114 Main Street, plus your personal box number.
Can anybody receive mail at TLC?
Yes, all members can receive mail at TLC. When the member is a firm or corporation, it must notify TLC of the names of each person to receive mail at TLC. Corporate members also must include their incorporation information.
Can I receive restricted delivery mail at TLC?
You may receive any mail at TLC unless delivery is specifically restricted to you as the addressee. All other restricted delivery items, including collect on delivery (COD), signature certified, and insured mail, can be sent to your TLC mailbox.
Can I receive packages at TLC?
Yes, you can receive packages at TLC, and we can forward them to you at an additional cost. TLC will store packages up to three days. If the packages take up an excessive amount of space, as determined by the TLC staff, additional charges may be incurred.
How do I pick up my mail at TLC?
You can ask the receptionist for assistance retrieving your mail during normal business hours. Members with a premium locking mailbox can retrieve their mail 24/7 using their key. If a member is not in current possession of their key, they may ask the receptionist to retrieve their mail during normal business hours. Please have a photo ID available to present when picking up mail.
Can someone else pick up my mail for me?
Members may authorize another person to pick up their mail by emailing authorization instructions to TLC Reception and including the name of the authorized person. This person must present a photo ID when requesting the member’s mail. TLC reserves the right to verify any non-members picking up mail on behalf of a member.
Can TLC refuse certain types of mail?
No, TLC cannot refuse any mail sent to members.
What if my information changes?
If any of your contact information changes, it is your responsibility to inform TLC staff so that we may update our records.
What if I end my TLC membership?
TLC generally will not forward or remail your mail after termination of membership. You should submit a change of address form to the USPS to ensure that your mail is forwarded after termination.